Desktop Troubleshooting

Phone support for basic desktop setup and configuration problems- office setup, windows configuration

LAN Network Troubleshooting

Troubleshooting of local area network problems; filesharing, ODBC, domain security

WAN Network Troubleshooting

Troubleshooting of wide area network problems; ISP, email, remote connections

Custom Access Reporting

Design of custom access queries and reports

Project Management

Management of IT development projects, implementation.  Management of third party contractors, training, and coordination

Graphic Editing

Custom editing of graphics for web pages

HTML Web design

Design and creation of HTTP based web pages

Preventative Hardware Maintenance

Periodic servicing of computer equipment - inspection and cleaning of key components

Preventative System Maintenance

Periodic Servicing of computer software system- Disk defragmentation, OS updating, disk space evaluation, performance evaluation.

Meta Data Optimization

Analysis of site metadata, optimization for search engine results, Google, Yahoo/Overture, etc.

Hardware / Software Installation

Installation of new software or hardware- loading drivers, configuring settings

Standard Software Training

Basic training in standard office software packages; Word, Excel, Access, Powerpoint, Wordperfect

Custom Software Training

Basic training in custom software applications; use of custom designed software

Access MDB Administration

Maintenance, compacting and archiving, backups

LAN Network Configuration

Setup of local Area Networks- desktop, server, switch

Custom Access Advanced Design

Architechture and implementation of Advanced database functions, MS VB coding, Custom database design

Webmastering

Administration and maintenance of web sites; updating images, data

Equipment Purchasing Consultation

Consultation and negotiation of purchase of new computer hardware

SQL Administration

Maintenance, routine backup administration

Adwords Analysis

Analysis and optimization of Adwords programs, results tracking, CPC, click conversion, and ROI reporting

ASP Web design

Design and deployment of IIS based ASP pages

WAN Network Configuration

Setup of wide area networks- desktop, lan, firewall

SQL Programming

Design of queries and stored procedures

SQL Database Design

Architechture and implementation of SQL database

SQL Replication Administration

Administration of SQL Server replication- conflict resolution, connectivity